Our approach is as thorough as it is unique in the commercial
vehicle contract hire sector. Over the years we have developed
a framework for service excellence, which has evolved to keep
pace with the changing needs of our customers.
It embraces in-depth discussions with the key individuals
and decision-makers in your organisation. This is just the
beginning of a process of discovery that provides the platform
for our formal proposal and the basis of our agreement with
you.
Our Framework for Excellence encompasses 3 key objectives which form the foundation of our approach:
Provide the customer with the necessary knowledge to fully understand the Artegy approach, implementation
plan and ultimate value proposition.
The customer to provide Artegy with the necessary information to fully understand their business,
specifically the vehicle related business objectives, operational and regional dynamics, the approach to IT and
financial systems and the details behind the company's vision.
To develop strong working relationships between key individuals within both organisations through clear, regular communication and trust.
To achieve these objectives our Framework for Excellence follows a 7 stage consultative sales methodology:
In committing to this process Artegy is underlining its approach to investing time and resource. It provides us with the opportunity to demonstrate our knowledge and understanding of the issues facing your business and it will provide you with the confidence, that in Artegy, you are selecting a business partner rather than a product supplier.
